We appreciate your enthusiasm and support for our festival and would like to thank you for your continued patronage. Our official sales policy is final sale, with no refunds or exchanges.
We understand that some individuals may seek alternative ways to purchase or resell due to our policy. Additionally, we recognize that third-party sites may appear to be valid sources, when in fact, they are not authorized and often sell fraudulent tickets.
To protect our patrons and preserve the integrity of our passes, we have authorized Ticket Exchange by Ticketmaster as the only legitimate ticket reseller of our passes. If you choose to explore resale options, please be aware that this is the only authorized and valid channel to do so. We urge you to remain diligent and cautious when purchasing tickets and to be aware of fraudulent ticket postings or scams- Facebook groups, StubHub, etc. are not authorized resellers of our passes.
Sell your Ottawa Bluesfest tickets here: Ticket Exchange by Ticketmaster - Ottawa Bluesfest
We would like to remind you that the only legitimate source to purchase tickets is through Front Gate Tickets at ottawabluesfest.frontgatetickets.com or through Ticket Exchange by Ticketmaster. We cannot assist with or verify any tickets purchased through any other sites or sellers.
Questions about a resale order on Ticket Exchange by Ticketmaster? Reach out to ticketexchangesupport@ticketmaster.com or phone 1-800-842-7112 (hours: 9 am-11 pm ET).
Questions about our festival? Please email us at info@ottawabluesfest.ca