We regret to inform you that Neil Young Crazy Horse has had to cancel their upcoming tour dates, including Ottawa Bluesfest on July 11. However, we are pleased to announce that The Offspring will now headline the RBC Stage with supporting acts Silverstein and Cancer Bats.
UPDATE ON REFUNDS (July 9): If you missed filling out the refund request form for July 11 single-day passes, please email us with your order number at info@ottawabluesfest.ca and we will review your information. After July 11 refunds will not be processed, with no exceptions.
Single-Day Passes
If you hold a single-day ticket for July 11 (including GA, VIP, Platinum, Parking Pass, and Coors Light Party Central) you are eligible for a refund if you choose. Any other ticket types in your order are not eligible for a refund. FGT sent an email to all July 11 single-day ticket purchasers with a form to fill out to request a refund.
To receive a refund, please opt-in by selecting the 'REFUND' button in the FGT email and follow the outlined steps by July 2nd. Note that ticket exchanges, upgrades, or partial refunds for your July 11th day tickets are unavailable. If no action is taken by July 2nd at 11:59 pm, your July 11th single-day ticket(s) will remain valid, and will not be considered for a refund past this date.
All refunds will be processed starting on July 3.
Pick-3 Passes
While we are unable to offer a refund or exchange for your pass, we are pleased to provide you with a complimentary day ticket. This "Flex" day ticket can be used for entry on any day of the festival, allowing you to attend all 3 days of your Pick 3 pass, plus an additional day of your choosing.
The "Flex Day" tickets were sent digitally to your inbox on July 3rd. This ticket can be printed or scanned directly from your mobile device.